Nestled in the midst of a mountainous countryside, this Angkhang resort has implemented its White Glove Programme, with eco-friendly initiatives for environmental sustainability of the natural habitats and communities surrounding the resort.

Guests' Opportunity to Contribute

• Partner with us to help save the earth. Guests can do their bit by reusing towels and bed linen to save water, energy, labour and chemical use in washing cycles

Our Commitment

Energy

• Refrigerators in guest rooms set to an optimum temperature
• Installation of voltage regulator and demand controller for saving energy
• Replacement of traditional light bulbs with energy-saving long-life bulbs in guest room corridors and several points within the guest rooms
• Target setting for reducing electricity expenditure
• Timer set-up for lighting and other electrical systems
• All lighting lowered during the night and during daylight hours
• Monthly cleaning of lighting system
• Lights and fridges in all guest rooms that have no guests to be turned off
• Replacement of thick tiles with translucent tiles in order to save on electric light during the daytime
• Hot water in guest rooms processed from heat exchange system
• Service time of some service sections, such as laundry, swimming pool, etc managed and re-scheduled to reduce consumption
• Insulators under building roof to reduce heat
• Use of eco-friendly grass that needs less mowing

Water

• Flow regulator of showerheads in guest rooms adjusted to save water
• Installation of water-saving faucets
• Reduction of water consumption for cleaning bathrooms and other areas
• Regular review of leak checking procedure
• Use of water-saving system at faucet in guest rooms and public areas
• Dishwashers run with full loads only
• Staff to avoid leaving water tap running, while washing food
• Daily record of water consumption (daily controls)
• Water consumption level notified to associates, especially in summer season
• Selection of garden plants with moderate water needs
• Gardens are watered in the mornings and evenings only to prevent unnecessary evaporation at the hottest times of day

Waste Management

• Wastewater (shower water, water used for cleaning, toilet water, swimming pool and pond water etc.) to undergo wastewater treatment before it is discharged to the environment
• All garbage properly sorted and separated: wet, dry, glass, plastics dangerous/poison (detergent, chemicals etc) 
• Associates motivated not to waste glass bottles to increase bottle account for recycling
• Leftover food is donated.
• Fallen leaves used as fertilizer

Environmental Quality

• Suppliers are requested not to leave the engine running while their vehicles are parked to reduce noise and pollution
• Hotel built with many open-air areas (corridors, lobby, all day dining area) reduces need for air-con and provides fresh air flow with more green areas
• Air filtration is in place for the guestrooms
• Well-trained cleaners in the laundry and the resort are environmentally responsible
• Trees being planted along the road to protect from landslides
• Separation of smoking and non-smoking floors
• Hotel built with many open-air areas

Chemical Products

• Control system for chemical use
• Use of eco-friendly cleaning products and eco-friendly chemical products only
• Use of handwash for express service laundry
• Use of washing-up liquid, floor cleaners and fertilizers made from natural, biodegradable ingredients
• Use of fresh fruit, vegetables and flowers with no chemical substances
• No chemical substances used for cultivation of trees and flowers on the property

Recycling

• Separating and selling bottles, paper, cardboard and vegetable oil to recycling companies
• Re-use of guests’ leftover soap for spotting white cloth in laundry department
• Re-use of flowers wherever possible
• Re-use of hotel key cards
• Pig food selling
• Recycling of used cooking oil
• All paper systematically reused and recycled
• Aluminium, plastic and cardboard are recycled

Purchasing

• Buying and providing products and services, which have a minimal impact on environment - purchasing local and seasonal products to reduce transportation requirements and its impact on the environment
• Use of paper instead of foam for banquet decoration
• Request for cooperation from supplier to use other types of containers instead of plastic bags, or re-use plastic bags and avoid foam containers

Engineering

• At all times Engineering Department saves costs and energy in all activities performed
• Elimination of Halon fire extinguisher to reduce environmental impact
• Campaigning to use natural special colour or NANO technology for UV protection in the hotel

Environmental Activities

• Creating activities and encouraging the community, guests and staff to help preserve and protect the environment
• Annual donation of food and gifts to poor children on hotel anniversaries and other occasions
• Energy-saving Slogan Competition
• Monthly associate village cleaning day, includes cleaning of neighbouring land
• Blood donation
• Support of events of other community/aid driven organisations
• Water retaining walls being built to keep water from watershed for the use in the community and the resort
• Hotel staff and guests plant trees in the local area on public holidays and guests’ special occasions
• Educating local people about the importance of environmental responsibility and organising meetings with head of the community to strengthen the cooperation
• Regular cleaning of beaches or roads in front of the property

Offices

• Staff use recycled paper and envelops
• Staff use Compact Fluorescent Lamps
• Staff share computers rather than use individual ones
• Staff to optimise the use of computers and emails to reduce paper use
• Actively supporting all green leaf programmes and setting a good example for all staff
• Staff avoid printing and copying
• Staff to turn off air-conditioning, lights and equipment, when they are not in the office
• Use of UV protection filters in some offices
• Computer screens turned off after work and during lunchtime
• Information board to motivate all concerned about energy-saving and water-saving

Staff Training

• Staff are trained for energy awareness (e.g. switching off lights/computers, water consumption, air-conditioners, appliances etc.)
• A training programme in place to educate staff about environmentally friendly projects
• Regular meetings with staff to help promote staff awareness and implementation of energy-saving and environmental responsibility